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Privacy Policy

Updated On: 28-11-2025

General Information

We at COOLBOOTS MEDIA PRIVATE LIMITED ("Coolboots", "Company", "we", "our", "us") respect your privacy and are committed to protecting your personal data. In this privacy policy, we explain how we collect, use, and process your personal information when you access our website or associated mobile application (each, an "App" and together, "Apps"), for delivery of services.

Unless indicated otherwise, this privacy policy further applies to any related websites or other online properties owned or controlled by Company (including but not limited to Outspark, TimesJobs, TechGig together with their respective websites and apps, the "Platforms"). "Services" mean to include all the content, services, information, and related information made available to you "as is" from our Platforms.

This Privacy Policy must be read in conjunction and together with the Terms of Use of the particular Platform you are using. Please note that links from our website may take you to external websites which are not covered by this policy. We recommend that you check their privacy policies before you access, use, or download from such sites. We will not be responsible for the content, function, or information collection policies of these external websites.

By agreeing to this Privacy Policy, you represent that you shall not access our Services by means of any mechanism or technology which conceals your actual geo-location or provides incorrect details of your location (for example, use a virtual private network (VPN) to access our Services). We shall not be responsible or liable for any processing or collection of your information if you use these mechanisms to access our Platforms and Services.

List of Data Processed

We will only collect your personal information where it is necessary for us to provide you with a service at your request, such as when you contact us, register an account on our website, avail of subscription services, or access the content on the Platform(s). We have discussed the manners of our collection of information, herein in greater detail for your reference:

Information submitted to us

You give us information about you whenever you use our services, such as by doing the following. Some of the following categories of information are collected directly by us, and some are provided by you directly for the performance of certain functions:

  • Accessing our Platforms by means of any web browser or device;
  • Registration, subscribing for our Services on our Platforms;
  • Enquiring about our products or services;
  • Purchasing our subscription packages on the Platforms;
  • Initiating and maintaining correspondence with us.

This information includes the following:

  • Identification information such as user name, date of birth, gender, profile picture, qualification, location;
  • Social media plugin details like Facebook, Google, LinkedIn, Apple ID or any other, for the purpose of identification;
  • Contact information such as email address, mobile number;
  • Payment information (this is securely collected and processed by our payment service provider exclusively);
  • Additional information relevant to your use of our Platforms and Services, such as one time password sent for registration, your marketing preferences, place of employment and designation, survey responses and feedback.

We take extra precautions to ensure that such personal data is kept secure and confidential, and we will only retain this data for as long as necessary for the purposes for which we collect it.

Information we collect automatically

We collect information using cookies and other similar technologies to help distinguish you from other users of our Platforms, and streamline your online experience. When you visit our Platforms, we may collect the following information:

  1. Your activity logs on the Platform(s) — which pages you access, view and which links you follow;
  2. Your IP address/device's serial number or unique identification number and general location, including country, address and pin code;
  3. A device identifier (cookie or IP address or Device ID or Android Advertiser ID / SKAD Network), or any other identifier;
  4. Details of the hardware and software that you are using to access the Platforms such as your computer/device name, your operating system, browser type and version, application version, operator name, screen size, CPU speed, and connection speed;
  5. Any passwords that you use on our Platforms or any other authentication token used to login;
  6. URL and time stamps;
  7. Details of your visits to our Platforms and the resources that you access, including, but not limited to, traffic data, location data, web logs and other communication data.
Information we collect about you from other sources

We may collect information about you from other sources. This may include the following:

  1. Publicly available information.
  2. Information you have shared publicly, including on social media. We collect your e-mail ID and the relevant public profile information, which may include your name, profile picture, age, gender, and any other pertinent information from such social media account which is necessary for verification of your identity.
  3. We also receive information from you when you interact with our pages, Apps, groups, accounts, or posts on social media platforms.
Information we receive about you from other sources

Sometimes you will have given your consent to other websites, services or third parties to provide information to us. It could include information from third parties that work with us to provide our products and services, such as delivery companies, technical support companies and advertising companies. Whenever we receive information about you from these third parties, we will only use it in such manner that is already communicated to you, as per this Policy, and for such defined purposes only. We may further collect additional analytics reports and information from other services/websites who work together with us.

When you choose any subscription or paid service, our payment gateway provider may collect and/or process your personal information such as address or billing information, including your credit/debit card number and expiration date, etc. as per the terms of this Policy. Any financial information provided by you will be processed by such third parties who provide the functionalities for such Services to us, for effective processing. We encourage you to familiarize yourself with the privacy policies provided by such third parties prior to providing them with your information or entering into any transactions with them.

Marketing and Analytics

We may use web beacons to track your online usage patterns in an anonymous manner, without collecting your personal data. We may also use web beacons in HTML emails that we send subscribers who have opted in to receive email from us, to determine whether our recipients have opened those emails and/or clicked on links in those emails.

We use this information to, inter alia, deliver our web pages to you upon request, to tailor our Platform(s) to the interests of our users, to measure traffic within our Platform(s) to improve the quality, functionality and interactivity of our Platform(s) and let advertisers know the geographic locations from where our Users come without personally identifying the users.

We place website beacons to collect data for our partners; we require our partners to inform users on their privacy policy page that the webpage uses website beacons. This option will only be recorded in your current browser and will not be recorded in your user history.

Purpose of Collection of Information

We collect information (including Personal Information) to provide the Services and for the purposes as outlined below including but not limited to:

  1. To help us identify you when you log into the Platform and when you register an account with us, and to map a specific profile with an authorized user;
  2. To help facilitate in-app purchases and make subscribed and paid content available to you;
  3. To enhance the quality of services that we provide and improve your experience during browsing;
  4. To personalize your browsing experience on the Platform(s);
  5. To recommend videos, content, and information that users might be interested in;
  6. For providing location-based services;
  7. For the performance of a contractual and legal obligation;
  8. To communicate with you;
  9. To provide you with updates, special offers, general information, commercial communications about other products and services, along with marketing information and surveys;
  10. To provide and process service requests initiated by you;
  11. To notify changes in the terms of use or privacy policy;
  12. To resolve any queries related to your use of Services;
  13. To provide any other new services developed by us, our affiliates, subsidiaries and/or third-party partners.

Sharing of Personal information

We use the information collected to improve your user experience and the overall quality of our services. We use multiple such third-party services like Google Analytics, OpenAI, Google Bard, Cashfree, Stripe, etc. (Links to the third-party privacy policies are mentioned below; kindly go through the same). We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you, to better your experience on “OUTSPARK”.

Cookie and Other Tracking Technologies

Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about website activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics. Please find the detailed information about cookies in our cookie policy.

Legal basis

Your Personal Information is collected and processed by Coolboots based on the following legal grounds depending upon the nature of Personal Information and the legitimate uses for which it is processed. We do not share your personal information with companies, organizations and individuals outside of Coolboots & its partner companies unless one of the following circumstances applies:

With your consent:

We will share your information with companies, organizations or individuals outside of Coolboots when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your personal information. We do not share your personally identifiable information with any entity outside Coolboots without obtaining your consent.

For external processing:

We provide information to our affiliates or other trusted businesses or persons to process it for us after obtaining your consent, on the basis of our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

Compliance with a legal obligation:

Your Personal Information may be processed by Coolboots, to the extent that such processing is necessary to allow Coolboots to comply with a legal obligation. An example of this would be if Coolboots is required to disclose your Personal Information to respond to a court order or if Coolboots is required to retain specific records for a fixed period to comply with requirements under any applicable law.

Sharing of data

We may share your information with our trusted partners or third parties who provide us with support services, for meeting the obligations agreed to between you and us.

We may use and/or disclose your information with the Company-controlled businesses, affiliates, subsidiaries and other entities within the Coolboots Media group of companies (including but not limited to Outspark, TimesJobs, TechGig), other third party business partners, third-party recruitment agencies, employers, hiring partners, service providers including but not limited to service providers, advertising networks, technology partners, social networks and any other third parties:

  • To assist them to reach out to you in relation to their programs or campaigns (including marketing and sales) and to process your query/requests (such as job application) and/or provide you with the services;
  • To facilitate employment opportunities, job matching, and related professional networking services. Such third parties are permitted to use your information solely for recruitment and placement purposes and are contractually required to maintain confidentiality and reasonable security practices;
  • To inform you about new features, offers, or services from Coolboots, our affiliates, and selected business partners or clients that may be of interest to you. This may include promotional communications through email, SMS, or other digital channels;
  • To process payments on our behalf. Our payment provider will collect and process your payment details; we will not store or have access to your full credit or debit card details, except any transactional information for the purpose of reconciliation of transactions on our Platform(s);
  • To send e-mails, instant messages (via WhatsApp etc.), social media messages and SMS messages and/or manage contact management systems;
  • Recommendations services, ad tech services, analytic services, including but not limited to click stream information, browser type, time and date, information about your interactions with advertisements and other content, including through the use of cookies, beacons, mobile ad identifiers, and similar technologies, in order to provide content, advertising, or functionality or to measure and analyze ad performance, on our Services or Platforms and on third party platforms;
  • Enable participation in community events, hackathons, or similar programmes that may enhance your professional profile;
  • Serve ads on our Platforms, affiliate websites, and any other digital platform available on the internet. However, the privacy policy of such digital platform shall be applicable upon the processing of information on such third party digital platform;
  • For internal business, analytics, cross-platform integration, or to improve and personalise your experience across our services;
  • To assist and to reach out to you in relation to various programs or campaigns (including marketing and sales) and/or to process your query/requests.

We may further be required to share your personal information in certain exceptional circumstances; this would be where we believe that the disclosure is:

  • Required by the law, or in order to comply with judicial proceedings, court orders or legal or regulatory proceedings;
  • Necessary to protect the safety of our employees, our property or the public;
  • Necessary for the prevention or detection of crime, including exchanging information with other companies or organizations for the purposes of fraud protection and credit risk reduction;
  • Proportionate as part of a merger, business, or asset sale; in the event that this happens we will share your information with the prospective seller or buyer involved.

Third Party Content

Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.

Coolboots makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.

Children

To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.

The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for Coolboots to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age. We do not knowingly collect personal information of individuals under the age of eighteen years. If we get to know that personal information of such individuals is present in our systems, we will delete such information.

Retention of Personal Information

Your Personal Information will not be retained by Coolboots any longer than is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.

At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws

Controlling your personal information

The following rights are available to you in the capacity of data principals in relation to the personal information shared by you with Coolboots.

a) RIGHT TO WITHDRAW CONSENT

You hold the right to withdraw the consent given to Coolboots to stop and cease processing your personal data.

b) RIGHT TO ACCESS

You, after providing adequate proof of your identity, have the right to request Coolboots to provide, free of charge, a summary of your personal data that Coolboots processes and the manner in which Coolboots processes your personal data. You also hold the right to request Coolboots regarding the identities of other Data Fiduciaries and Data Processors with whom your personal data is shared along with the description of your personal data that is shared. It must be noted that this right is available in relation to the personal information for which you have provided consent.

c) RIGHT TO CORRECTION AND ERASURE

You have the right to request correction of misleading and inaccurate personal data, completion of incomplete data, updating and erasure of your personal data that Coolboots possesses. This right is available in relation to the personal information for which you have provided consent.

d) RIGHT OF GRIEVANCE REDRESSAL

You have the right to have grievance redressal in respect of any act or omission regarding the performance of Coolboots's obligations in relation to your personal data or the exercise of your rights.

e) RIGHT TO NOMINATE

Coolboots allows you the right to nominate another individual who will then be able to exercise your rights on your behalf in the event of your death or incapacity due to unsoundness of mind or infirmity of body.

We will require you to provide a valid proof of your identity (verifiable user request), in order to ensure that your rights are respected.

Confidentiality and Security

The security and confidentiality of your Personal Information is important to us and Coolboots has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as Coolboots does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.

We seek to ensure compliance with the requirements of the Digital Personal Data Protection Act, 2023 and Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your Personal Information.

We ensure that appropriate technical and organisational security measures are in place to secure your data.

Social media

Coolboots operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. Coolboots monitors and records comments and posts made on these channels about itself in order to improve its products and services.

We encourage you to communicate your personal information through the specified channels mentioned at the end of the policy.

Changes to this Privacy Policy

Coolboots reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification.

Disclaimer

Coolboots does not store any account related information or any credit / debit card details. Coolboots shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.

In case any Personal Information is shared by you with Coolboots, which is not requested by Coolboots during registration, (whether mandatorily or optionally), Coolboots will not be liable for any information security breach or disclosure in relation to such information.

Grievance Officer Contact Information

In the event you have any grievance relating to the processing of information provided by you, you may contact us at support@myoutspark.com or write to us at the following address:

Team “OUTSPARK”
C/o Coolboots Media Private Limited
C & D-1, 2nd Floor, Centrum Plaza,
Sector-53, DLF QE, Gurgaon, Dlf Qe,
Haryana, India, 122002.

In case your grievance is not resolved, you can write or escalate the concern/grievance to our Grievance Redressal Officer on the below mentioned details:

Designation: Grievance Redressal Officer

Contact: help@myoutspark.com