Updated On: 06-03-2024
Effective From: 28 August 2023
We, at Coolboots Media Private Limited (hereinafter collectively referred to as "Coolboots" “Company” “OutSpark” “We” “Our” “Us”), are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") describes how OutSpark collects, uses, discloses and transfers personal information of users through its website https://MYOUTSPARK.COM (the "Platform"). This policy applies to those who visit the Platform, or whose information OUTSPARK otherwise receives in connection with its services (such as contact information of individuals associated with OUTSPARK including partners) (hereinafter collectively referred to as "Users"). For the purposes of the Privacy Policy, "You" or “Your” shall mean the person who is accessing the Platform.
By accessing and/or using the “OUTSPARK”, website or other services, you agree to this privacy policy and the Terms of Use of “OUTSPARK” and give consent to the collection, transfer, operation, storage, disclosure and other uses of your information as described in this Privacy Policy. Do not access or use our services (“OUTSPARK”) by any means or technology which conceals your actual geo-location or is unable to provide accurate details of the location (for example, use a Virtual Private Network (VPN) to access “OUTSPARK” Services).
If you have any doubts about this Privacy policy or how “OUTSPARK” uses your personal information, shared preferences, or similar technologies, please contact “OUTSPARK” on support@myoutspark.com or else stop using the services altogether.
"Personal information" (PI) - means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We collect the following categories of Personal Information in the following ways:
We will only use your personal data in a fair and reasonable manner, and where we have a lawful reason to do so.
We may process your Personal Information for the following purposes:
We use the information collected, to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics , Open AI, Google Bard, Cash Free, Stripe etc (Link to the 3rd party Privacy Policy is mentioned below, kindly go through the same). We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you, to better your experience on “OUTSPARK”
Some of our web pages utilize "cookies" and other tracking technologies. A "cookie" is a small text file that may be used, for example, to collect information about web-site activity. Some cookies and other technologies may serve to recall Personal Information previously indicated by a user. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.
You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.
Tracking technologies may record information such as Internet domain and host names; Internet protocol (IP) addresses; browser software and operating system types; clickstream patterns; and dates and times that our site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall website experience. We may also analyse information that does not contain Personal Information for trends and statistics.
Your Personal Information is collected and processed by OUTSPARK based on the following legal grounds depending upon the nature of Personal Information and the legitimate purposes for which it is processed.
We do not share your personal information with companies, organizations and individuals outside of “OUTSPARK” & its partner companies unless one of the following circumstances applies:
We will share device-level information with companies, organizations or individuals outside of “OUTSPARK” when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device-level information (mainly used for analytics, and services purpose). We do not share your personally identifiable information with any entity outside “OUTSPARK.”
We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.
Your Personal Information may be processed by OUTSPARK, to the extent that such processing is necessary to allow OUTSPARK to comply with a legal obligation. An example of this would be if OUTSPARK is required to disclose your Personal Information to respond to a court order or if OUTSPARK is required to retain specific records for a fixed period to comply with requirements under any applicable law.
“OUTSPARK” may use your Personal Information to provide materials about offers, products and services that may be of interest, including content or services. “OUTSPARK” may provide you with these materials by push notification, or email, as permitted by applicable law, including:
To deliver promotional information to you; to tailor content, and exciting offers; to notify you about products and services or upcoming special offers/events that may be interesting for you; and to notify you about rewards, surveys, contests or other promotional activities or events sponsored or managed by us or our business partners.
We restrict access to your Personal Information to employees and/or consultants who we believe reasonably need to know/or that information to fulfil their jobs to provide, operate, develop, or improve our products or services.
OUTSPARK does not disclose, transfer or share your Personal Information with others except with:
OUTSPARK does not intend to transfer Personal Information without your consent to third parties who are not bound to act on OUTSPARK's behalf unless such transfer is legally required.
If your Personal Information is transferred outside India, we take the necessary steps to protect your Personal Information in accordance with applicable data protection laws.
Please be aware that the Platform sometimes contains links to other sites that are not governed by this Privacy Policy. Users may be directed to third-party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.
OUTSPARK makes no representations or warranties regarding how your information is stored or used on third-party servers. We recommend that you review the applicable privacy statements and policies of each third-party site linked from the Platform to determine their use of your personal information.
To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.
The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for OUTSPARK to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.
If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent, legal guardian or responsible adult.
Your Personal Information will not be retained by OUTSPARK any longer than it is necessary for the purposes for which the Personal Information is processed and/or in accordance with legal, regulatory, contractual or statutory obligations as applicable.
At the expiry of such periods, your Personal Information will be deleted or archived in compliance with applicable laws
You have the right to invoke your rights which are available to data principals or data subjects (as per applicable laws and regulations) in relation to your Personal Information which is being processed by OUTSPARK.
OUTSPARK provides you the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to a) rectify, update or correct your Personal Information; b) obtain confirmation on whether or not your Personal Information is processed by it; c) access your Personal Information or d) exercise your right to restrict the continuing disclosure of your Personal Information to any third party by OUTSPARK in certain circumstances, e) to delete your personal data, you are requested to contact us using the contact details mentions in paragraph 16 below. We will require you to provide a valid proof of your identity (verifiable user request), in order to ensure that your rights are respected.
The security and confidentiality of your Personal Information is important to us and OUTSPARK has invested significant resources to protect the safekeeping and confidentiality of your personal data. When using external service providers acting as processors, we require that they adhere to the same standards as OUTSPARK does. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that personal data is kept secure.
We seek to ensure compliance with the requirements of the Information Technology Act, 2000 and Rules made there under to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the laws prevalent in India to protect your Personal Information.
We ensure that all adequate technical and organisational security measures are in place to secure your data.
OUTSPARK operates channels, pages and accounts on some social media sites to inform, assist and engage with customers. OUTSPARK monitors and records comments and posts made on these channels about itself in order to improve its products and services.
Please note that you must not communicate the following information to OUTSPARK through such social media sites:
- sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number ; - Excessive, inappropriate, offensive or defamatory content. OUTSPARK is not responsible for any information posted on those sites other than the information posted by its employees on its behalf.
OUTSPARK reserves the right to update, change or modify this Privacy Policy at any time. The Privacy Policy shall come to effect from the date of publication of such update, change or modification.
OUTSPARK does not store any account related information or any credit / debit card details. OUTSPARK shall not be liable for any loss or damage sustained by Users as a result of any disclosure (inadvertent or otherwise) of any information concerning the User's account, credit cards or debit cards in the course of any online transactions or payments made for any products and/or services offered through the Platform.
In case any Personal Information is shared by you with OUTSPARK, which is not requested by OUTSPARK during registration, (whether mandatorily or optionally), OUTSPARK will not be liable for any information security breach or disclosure in relation to such information.
In the event you have any grievance relating to the processing of information provided by you, you may contact us at support@myoutspark.com or write to us at the following address:
Team “OUTSPARK”
C/o Coolboots Media Private Limited
402-ABC, 4th Floor Centrum Plaza, Sector 53,
Golf Course Road, Opposite Suncity, Gurugram
Haryana, India – 122002
Or you can write or escalate the concern/grievance to our Data Protection officer,
Mr. Deepak Verma at: dpo@coolbootsmedia.com